Assistant Manager/ Manager - Sales

We at Yusen Logistics India Pvt. Ltd. are looking for Assistant Manager/Deputy Manager - Sales role for Ahmedabad location.

Role & responsibilities

Sales & Business Development

• Identify, develop, and acquire new customers for international air freight and ocean freight services.
• Generate business opportunities through market mapping, cold calling, client visits, referrals, and networking.
• Develop and execute sales strategies to achieve monthly, quarterly, and annual revenue and profitability targets.
• Build a strong pipeline of prospective customers across relevant industry segments.
• Expand business opportunities in import, export, FCL, LCL, air freight, and other value-added logistics services.

Customer Relationship Management

• Build and maintain strong relationships with customers, key decision-makers, and business partners.
• Understand customer logistics requirements and offer customized freight solutions.
• Manage customer expectations regarding pricing, transit times, service quality, and shipment visibility.
• Coordinate with internal operations and customer service teams to ensure smooth shipment execution and customer satisfaction.
• Identify opportunities to increase wallet share and grow existing customer accounts.

Pricing & Commercial Management

• Coordinate with pricing and procurement teams to obtain competitive rates from airlines, shipping lines, co-loaders, and overseas agents.
• Prepare and negotiate commercial proposals, quotations, and service agreements.
• Ensure business is secured at acceptable gross profit margins.
• Monitor market rates, competitor activities, and industry trends to maintain competitiveness.
• Support timely customer payments and follow up on outstanding receivables in coordination with the finance team.

Market Development & Strategy

• Identify new markets, customer segments, trade lanes, and industry verticals for business expansion.
• Track competitor activities and market developments to identify growth opportunities.
• Participate in industry events, trade fairs, networking forums, and customer meetings.
• Maintain accurate sales reports, customer databases, sales forecasts, and CRM records.

Internal Coordination & Team Management

• Work closely with operations, pricing, documentation, customer service, and finance teams to ensure service delivery.
• For Manager-level candidates, guide and mentor sales executives, monitor team performance, and drive achievement of sales targets.
• Review sales performance, pipeline conversion, customer profitability, and business development activities.
• Ensure compliance with company policies, credit terms, and applicable trade and shipping regulations.

Preferred candidate profile

• 510 years of experience in international freight forwarding sales or logistics business development.
• Strong understanding of international air and ocean freight, import/export processes, and freight forwarding solutions.
• Proven track record in new business acquisition and achieving sales targets.
• Good knowledge of freight pricing, trade lanes, Incoterms, and commercial negotiations.
• Strong communication, presentation, negotiation, and relationship-building skills.
• Proficiency in MS Office and CRM tools.
• Ability to work independently, manage multiple accounts, and deliver results in a target-driven environment.