Assistant Manager- Oak Brook, IL

Assistant Store Manager

Position Profile

Reports To: Store Manager

FLSA Status: Part or Full-Time, Non-Exempt

Updated: October 2026

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Summary

The Assistant Store Manager supports all aspects of operations at ERIK'S, working in close partnership with the

Store Manager to ensure operational excellence, exceptional customer experiences, and high-performing staff

Key Responsibilities

• Support Store Manager in ensuring entire Store Staff are operating on ERIK'S Rails
• Support Store Manager to ensure all customers receive the highest level of service. HTP.
• Support Store Manager in all aspects of store operations

Additional Responsibilities

To successfully host the party, every retail team member must remain flexible to meet both customer and store

needs. Regardless of your primary responsibilities, you are expected to step in and support wherever needed to

drive the overall success of the business.

Qualifications

• Proven success in retail sales.
• Strong interpersonal and communication abilities-both verbal and written.
• Customer-first mindset with excellent sales skills.
• Leadership capabilities to inspire, guide, and support a high-performing team.
• Proficiency with technology and computer systems.
• Strong time management and organizational skills.
• High personal accountability and a results-driven approach

Working Conditions

• Ability to stand and move throughout the store for extended periods.
• Ability to lift and handle up to 50 lbs. using appropriate equipment.

This position profile is a representation of what is required for an employee to succeed. As company needs change, position expectations may change. It is expected that all employees complete any reasonable request that may not be listed in their job description. Employees who feel a request is unreasonable should contact Human Resources.

Benefits

Medical, Dental, Short/Long Term Disability, Life, Accident, 401(k), Employee Discounts