Assistant Manager Operational (Dental Clinic)

Job Requirements

• Minimum 1 year of experience in the dental industry

• Bachelor’s degree in Dentistry (S1-Kedokteran Gigi)

• Preferably not currently enrolled in or pursuing the Professional Dentist Program (Profesi Dokter Gigi)

• Fluent in English

• Work flexible hours if required by clinic operations.

• Willing to work full-time in Smile Ready Bali Dental Aesthetic, Denpasar Barat, Bali

Job Description

• Oversee daily clinic operations to ensure efficiency and smooth workflow

• Coordinate with the dental team (dentists, dental assistants, and front office staff) to deliver optimal patient care

• Ensure compliance with clinic SOPs, including hygiene, sterilization, and service standards

• Handle patient concerns and ensure high levels of patient satisfaction, including international patients

• Prepare regular operational reports (daily, weekly, and monthly) for management

• Assist in implementing and evaluating SOPs to improve service quality and operational performance

• Coordinate with management on operational targets and clinic performance improvements

• Support staff training and conduct performance evaluations

• Willing to take ownership of tasks and drive improvements independently