Assistant Manager - Operations and Service

Location Name: Nellore

Job Purpose “This position is open with Bajaj Finance ltd.”Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organization’s policiesAct with Integrity

Duties And Responsibilities

• Responsible for support to Rural ‘Branch service & cashier’
• Ensuring policy adherence and meeting the KPIs at branches
• Ensuring adherence to Process & Policies
• QA for the request tagged in CRM & receipt updated in FinnOne / Pennant by Branch cashiers
• Provide Feedback to branch users on error & improving the accuracy
• Data Analysis & Monthly presentation preparation for Rural Team
• Resolving reconciliation open entries & ensure zero pendency
• Following with IT / PMO for issues faced by branches and timely closure for the same
• Co-ordination with Audit team for Observation shared and closure of the same
• Process Initiative : system related development and automation

Required Qualifications And Experience Required Qualifications and Experience :

• Education qualification- MBA
• Work experience- 3 - 6 years of experience