Assistant Manager - Operations

Assistant Manager - Operations

Company: Build Capital Location: Prabhadevi, Mumbai

About Build Capital

Build Capital is a SEBI-registered real estate investment platform based in Mumbai, enabling investors to participate in real estate opportunities with a minimum ticket size of 10 crore.

About the Role

As Assistant Manager – Operations, you will lead a team of 4 and report directly to the CEO, owning the backend investor lifecycle - onboarding, KYC, documentation, and compliance - for a real estate investment platform working with high-ticket investors. You'll be the operational backbone connecting investor relations, finance, legal, and tech to keep transactions, payouts, and reporting running smoothly and in line with SEBI and RERA norms.

What You Will Do

1. Handle daily operations related to investor transactions, onboarding, KYC, and documentation
2. Ensure timely processing of investments, payouts, redemptions & reports
3. Maintain high data accuracy across all processes
4. Coordinate with Investor Relations for onboarding, document verification & CRM updates
5. Maintain investor records aligned with SEBI and RERA compliance
6. Act as internal escalation point for investor-related issues
7. Work with legal & finance to ensure investor agreements meet regulatory standards
8. Support audits by maintaining proper documentation & reports
9. Collaborate with tech on dashboard testing, improvements & issue resolution
10. Identify operational process gaps and drive improvements
11. Prepare operational dashboards, KPIs, and data reports
12. Work with finance on reconciliations, disbursements & financial reporting
13. Support marketing and IR teams for campaigns, communications & events

What We're Looking For

1. Bachelor's degree in Business, Finance, or Operations
2. 3-5 years of operations experience specifically in real estate or fintech (mandatory)
3. Proven team handling experience - you will manage a team of 4
4. Strong understanding of compliance frameworks (SEBI, RERA, KYC)
5. Excellent Excel/Google Sheets skills; comfortable working in any CRM system
6. Strong communication and organizational skills
7. Immediate joiner or very short notice period
8. Willing to work Mon-Fri plus 1st & 3rd Saturdays, with travel required within Mumbai