Assistant Manager - Operations

Job Title AM Operations Department / Division Operations External Interface (Enlist external agencies/authorities that you are required to deal with while discharging your duty) - Brands management and operational teams - External vendors - Statutory and regulatory authorities - Customers Minimum Qualification (i.e education, training etc.) - Graduate/BHM Minimum Experience - 2-4 years of experience in retail industry and experience of retail operations is essential Special Skills/Attributes (required for performing the job effectively) - Sound knowledge of retail operations - Sound understanding of branding & promotions - Knowledge of financial management and understanding of tax structure Overall Purpose/Objective Of the job Responsible for managing the mall operations in terms of building and maintaining retailer/ customer relationships, resolving retailer/ customer complaints, day-to-day mall operations, MIS and other reporting etc. in order to provide the highest quality of servic