Assistant Manager - Operations

Job Summary

We are seeking a dynamic and proactive Assistant Manager - Operations to join our retail management team. In this vital role, you will oversee daily store operations, ensure excellent customer service, and lead a team to achieve sales and operational goals. Your energetic leadership will drive store performance, optimize merchandising strategies, and foster a positive shopping environment. This position offers an exciting opportunity for motivated individuals with strong organizational skills and a passion for retail management to make a significant impact.

Duties

• Assist in managing daily store operations, including opening and closing procedures, cash handling, and inventory control.
• Lead, supervise, and motivate team members to deliver exceptional customer service and meet sales targets.
• Coordinate recruiting efforts, participate in interviewing candidates, and oversee onboarding and training processes to develop a high-performing team.s.
• Manage payroll processing, budgeting, and bookkeeping tasks to ensure financial accuracy and operational efficiency.
• Utilize POS (Point of Sale) systems for sales transactions, inventory tracking, and reporting purposes.
• Implement marketing initiatives and promotional campaigns to attract customers and increase store traffic.
• Ensure compliance with company policies, health & safety regulations, and store standards through effective supervision and communication skills.

Qualifications

• Proven supervising or leadership experience in hospitality management or related fields.
• Strong negotiation skills combined with excellent communication abilities in bilingual or multilingual settings.
• Experience in recruiting, training & development, and team management.
• Knowledge of retail sales processes including cashiering, pricing, purchasing, and merchandising.
• Proficiency with POS systems, payroll software, bookkeeping practices, and administrative tasks.
• Demonstrated ability in budgeting, sales management, marketing strategies, and customer service excellence.
• Exceptional organizational skills with effective time management capabilities.
• Basic math skills along with phone etiquette proficiency for professional communication.

Join us as an Assistant Manager - Operations to lead with energy, inspire your team’s growth, and elevate the shopping experience! We value proactive leaders who thrive on building strong teams while ensuring smooth store operations every day.

Pay: From $45,000.00 per year

Work Location: In person