Assistant Manager- Operations

Job Description – Assistant Manager – Operations

Department: International Department
Organization: Chandigarh University, Punjab

Job Summary:
Chandigarh University is looking for a proactive and organized Assistant Manager – Operations to support the smooth functioning of the International Department. The role involves coordinating international student operations, documentation, stakeholder communication, process management, and day-to-day administrative activities.

Key Responsibilities

• Manage day-to-day operational activities of the International Department.
• Coordinate with international students, university departments, agents, and external stakeholders.
• Support the end-to-end process for international student applications, admissions, onboarding, and related documentation.
• Maintain accurate student records, databases, reports, and operational documentation.
• Coordinate with relevant departments for visa, accommodation, registration, fee, and other student-related requirements.
• Monitor operational processes and ensure timely completion of assigned activities.
• Prepare MIS reports, dashboards, and periodic operational updates for management.
• Handle student and stakeholder queries and ensure timely resolution.
• Support international events, orientations, delegations, meetings, and other departmental activities.
• Assist in developing and implementing SOPs to improve operational efficiency.
• Ensure compliance with university policies and applicable regulations related to international students.
• Identify operational gaps and recommend improvements to management.
• Supervise and coordinate with team members for smooth execution of departmental activities.

Eligibility & Qualifications

• Education: Graduate/Postgraduate degree in Management, International Relations, Business Administration, or a related field.
• Experience: 3–6 years of experience in operations, international education, student services, or a related field.
• Experience in a university/institutional international department will be preferred.
• Strong proficiency in MS Office, Excel, MIS, and database management.
• Excellent communication, coordination, organizational, and problem-solving skills.
• Ability to manage multiple tasks and work within deadlines.
• Strong interpersonal skills with the ability to work with students and international stakeholders.

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person