Assistant Manager Operations - International

Job highlights

• Proven experience in operations management in BPO or international setting with strong leadership and quality control skills
• Manage daily operations, implement process improvements, analyze data, and lead teams

Roles and Responsibility

• Manage and oversee daily operations to ensure efficiency and productivity.
• Develop and implement process improvements to boost performance and customer satisfaction.
• Collaborate with cross-functional teams to achieve business objectives.
• Analyze data and metrics to identify trends and areas for improvement.
• Implement quality control measures to maintain high standards.
• Lead and motivate a team of professionals to achieve their goals.

Job Requirements

• Proven experience in operations management, preferably in a BPO or international setting.
• Strong leadership and management skills with the ability to motivate teams.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills to work with diverse stakeholders.
• Ability to adapt to changing priorities and deadlines in a fast-paced environment.
• Strong understanding of quality control measures and process improvement techniques.