Assistant Manager, Policy (Hotel)

JOB BRIEF

• The Assistant Manager, Policy (Hotel Operations) is responsible for supporting the Vice President of Policy with all phases of policy management. This role involves comprehensive review of all hotel operations policies and collaboration with relevant departments such as F&B, Housekeeping, Front Office etc.

JOB RESPONSIBILITIES

• Assist the team in reviewing all existing policies for all hotel operations policies.
• Coordinate with other departments and proactively engage with policy owners to discuss necessary revisions and address concerns.
• Track status of all policies in the pipeline and follow up on pending revisions to ensure timely turnaround.
• Ensure all necessary internal and external approvals are obtained prior to finalizing policies in the central repository.
• Assist in administrative tasks to ensure workflow on the department remains constant.
• Perform other duties as assigned.

JOB QUALIFICATIONS

• Bachelor’s degree in hospitality, Public Administration, Business Management, or a related field.
• 2–3 years of work experience in a policy, translation, journalism, education, and public sectors.
• Proven experience in coordination with multiple stakeholders, including senior-level management.
• Experience in working in the hotel industry is a plus.