Assistant Manager, Prison Support Services (Programmes for Ex-Offenders)

• Lead and implement programmes that support the rehabilitation and reintegration of ex-offenders and their families
• Build strong partnerships with government agencies, community organisations, corporate partners, and volunteers
• Monitor programme effectiveness, analyse outcomes, and prepare reports for stakeholders and management
• Oversee volunteer recruitment, training, engagement, and compliance with SPS requirements
• Develop meaningful volunteer experiences and recognition initiatives to encourage long-term involvement
• Support fundraising initiatives, donor engagement, and community outreach efforts
• Coordinate faith-based activities, centre operations, and programme logistics
• Supervise and mentor junior staff while fostering a collaborative and service-oriented team culture
• Represent the organisation at meetings, events, and stakeholder engagements
• Support other organisational initiatives and duties as assigned

Qualification

Qualifications & Experience

• Degree in Social Work, Psychology, Community Development, or related field
• Minimum 3–5 years of relevant experience, preferably in social services, rehabilitation, or programme management
• Experience working with ex-offenders, vulnerable groups, or volunteers is an advantage
• Prior supervisory or leadership experience preferred

Core Competencies

• Programme development, implementation, and evaluation
• Stakeholder engagement and partnership building
• Volunteer coordination, management, and retention
• Team leadership and staff supervision
• Effective communication and relationship management skills
• Data interpretation, reporting, and documentation
• Cultural awareness, empathy, and client-centric approach

Personal Attributes

• Passionate about supporting the rehabilitation and reintegration of ex-offenders
• Demonstrates professionalism, integrity, and accountability
• Resourceful, adaptable, and solutions-driven
• Able to work both independently and collaboratively in a fast-paced environment

Other Information

Working Hours

• 5-day work week, totalling 44 hours per week

• Typical schedule:

  • Weekdays: 9:00 AM to 6:00 PM (5 days)

• Flexibility is required to meet operational demands, including:

  • Evening, weekend, and public holiday duties
  • Responsiveness to the needs of released inmates and programme operations

Working Location

Prison Support Services

7 Upper Changi Road North Singapore 507705

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