Assistant Manager (Procurement)

The Assistant Manager (B2C Concepts) is a strategic operational anchor responsible for managing direct procurement, category sourcing (food ingredients, specialty raw materials), and supply chain resilience across the group’s multi-concept retail brand portfolio.

The role bridges new brand incubation with day-to-day store execution. The candidate will drive Sales & Operations Planning (S&OP) forecast alignment, manage specialized overseas cold-chain container imports, safeguard store-level product availability, and optimize cost-of-goods-sold (COGS) across rapid brand expansions.

Key Responsibilities

1. Multi-Concept B2C Sourcing & Brand Rollout Support

• Partner with culinary development, marketing, and brand operations teams to translate menu innovations and new concept rollouts into robust, scalable supply chain frameworks.
• Lead end-to-end sourcing for brand-specific direct materials, specialty sauces, and premium imported SKUs.

2. Supply & Demand Planning (S&OP)

• Align store-level sales forecasts, seasonal marketing promotions, and new outlet opening schedules with procurement lead times to maintain optimal stock availability.
• Oversee international freight, customs clearance, and temperature-controlled cold-chain shipping logistics for specialized imported ingredients.
• Track container ETAs daily and proactively manage shipping lane disruptions to ensure zero interruption to store operations.

4. Commercial Negotiation & COGS Optimization

• Negotiate volume-based pricing, rebate structures, payment terms, and supply SLAs with local and overseas vendors to defend store food margins and control COGS.
• Conduct continuous yield analyses, benchmark ingredient costs, and identify alternative pre-vetted sourcing options to maintain price stability during inflationary periods.

5. Store-Level Supplier Performance & Operational Gatekeeping

• Monitor operational vendor KPIs, specifically tracking On-Time-In-Full (OTIF) delivery performance and Non-Conformance Report (NCR) quality rates.
• Serve as the primary procurement gatekeeper for store managers and central kitchens, rapidly resolving delivery delays, ingredient quality discrepancies, or vendor disputes.

Job Requirements & Qualifications

• Education: Bachelor’s Degree in Supply Chain Management, Logistics, Business Administration, Food Science, or a related field.
• Experience: Minimum 4–6 years of category management, or supply chain experience within the F&B retail, QSR, multi-concept restaurant group, or FMCG sectors.
• Technical Competencies:
• Proficient in SAP and advanced Google Workspace / MS Excel data modeling.
• Hands-on experience with S&OP demand forecasting, stock-day inventory modeling, and international/local cold-chain freight logistics.
• Solid working knowledge of Halal compliance verification, HACCP, and local food safety regulations.
• Soft Skills & Leadership: Strong commercial negotiation skills, exceptional cross-functional stakeholder management, high analytical agility, and the resilience to navigate fast-paced, multi-brand retail environments.