Assistant Manager - Programmes

Job highlights

• 3-5 years in academic administration with expertise in academic documentation management, quality assurance, and credit mapping
• Manage academic documents, coordinate faculty and semester activities, support quality assurance and audits, handle academic records and faculty contracts

Role & responsibilities

a) Academic Document Management: Oversee the creation, maintenance, updating, and adherence to standards for all essential academic documents (course outlines, syllabi, program structures, calendars, handbooks).

b) Record Management: Efficiently manage the archiving and retrieval of academic records through organized systems for easy access and long-term preservation.

c) Faculty Collaboration: Work closely with faculty and departments to gather, organize, and update documentation, ensuring alignment with program needs.

d) Semester Commencement Support: Assist in planning and executing activities for the start of each semester, including schedules, resources, registration, and orientation.

e) Quality Assurance Support: Contribute to the development, implementation, and monitoring of academic quality assurance, including data collection and reporting.

f) Audit and Credit Mapping: Coordinate academic audits and reviews and ensure accurate maintenance of the course credit mapping database.

g) General Academic Support:

• Provide administrative support to academic committees and meetings, including preparing agendas, minutes, and follow-up on action items.
• Assist in the preparation of academic reports and presentations.
• Support the implementation of academic policies and procedures.
• Contribute to the continuous improvement of academic processes and systems.
• Undertake other academic-related tasks as assigned Programme Head.
• Manage reimbursements, departmental purchases, track expenses, and coordinate with finance for timely payments to vendors and visiting faculty.
• Oversee studio spaces, equipment, and supplies, coordinating with IT and facilities for resource availability. Book rooms, studios, and labs for classes and events.
• Manage faculty contracts, timesheets, documentation, and support timely grade submission.

Preferred candidate profile

• Bachelors or Masters degree in any relevant discipline.
• Minimum of 3-5 years of relevant experience in academic administration, preferably within a design or higher education institution.
• Proven experience in academic documentation management, academic quality assurance processes, and credit mapping. Familiarity with academic regulations, quality assurance frameworks and best practices in higher education.
• Strong understanding of academic programme structures and credit systems.
• Excellent organizational, analytical, and problem-solving skills.
• High level of accuracy and attention to detail.
• Strong written and verbal communication skills.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint).
• Ability to work independently and as part of a team.
• Ability to handle confidential information with discretion.

Desired Skills:

• Experience with Learning Management Systems (LMS) and other academic software.
• Knowledge of design education principles and practices.
• Familiarity with data analysis and reporting tools.