Assistant Manager Quality

• Preferably 2–5 years of experience in hospital quality/NABH activities.
• Experience in NABH-accredited hospitals will be preferred.
• Coordinate with all departments for quality-related activities and compliance.
• Conduct regular internal rounds and audits to identify gaps and ensure corrective action.
• Monitor compliance with hospital policies, SOPs, protocols, and work instructions.
• Prepare and maintain quality-related documentation and records.
• Coordinate departmental audits and follow up on audit observations and corrective actions.
• Monitor Quality Indicators (QIs) and prepare monthly quality reports.
• Collect, verify, and analyze quality data from various departments.
• Track and monitor CAPA (Corrective and Preventive Action) for identified gaps.
• Assist in preparation and updating of hospital policies, SOPs, checklists, formats, and manuals.
• Coordinate with departments for NABH assessment and surveillance activities.
• Conduct quality awareness and training sessions for hospital staff.
• Monitor compliance with patient safety and infection prevention and control requirements.
• Assist in monitoring patient complaints, feedback, grievances, and service improvement initiatives.
• Coordinate incident reporting, analysis, and corrective actions.
• Monitor documentation related to patient rights, patient identification, medication safety, clinical protocols, and other quality requirements.
• Support implementation of patient safety initiatives and quality improvement projects.
• Maintain records of quality meetings, audit reports, action plans, and compliance reports.
• Coordinate Quality Committee meetings and prepare minutes and action-taken reports.
• Follow up with department heads for pending quality observations and compliance.
• Assist during external audits, NABH assessments, inspections, and accreditation activities.
• Identify opportunities for process improvement and support continuous quality improvement.
• Ensure proper filing and availability of all quality and NABH documents.
• Handle any other quality, NABH, compliance, or administrative work assigned by management.

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Paid sick time
• Paid time off

Work Location: In person