Assistant Manager, Quality (West/4.5k/5 days)

Responsibilities:

• Manage accreditation requests, renewals, submissions, and audit readiness for training programmes, both locally and internationally.
• Keep accreditation records, renewal timelines, procedures, and supporting documents clear and well-organised.
• Collaborate with process owners to clarify requirements, spot gaps, and implement practical controls.
• Carry out internal reviews, monitor improvement actions, and assist teams in resolving findings within deadlines.
• Oversee learner services, enquiry handling, record accuracy, and complaint-resolution standards.
• Draw on learner feedback and operational data to propose simple improvements to services and processes.
• Assist the team in keeping registrations, learner records, billing support, grant documentation, and certification administration accurate.
• Contribute to programme-readiness reviews with Training & Development and Operations prior to launching new courses.
• Deliver accreditation and quality support for programmes and approved overseas or cross-industry initiatives.
• Explore quality and accreditation requirements in emerging fields such as new energy and nuclear-related training, with direction from management and technical experts.
• Produce clear, concise updates on accreditation status, audit actions, service trends, and key risks.
• Foster positive working relationships with accreditation bodies, agencies, internal teams, and external partners.
• Supply accurate accreditation and certification information to support approved outreach and promotional efforts.

Requirements:

• A diploma or degree in a related field, along with roughly three years of experience in training, education, quality, compliance, operations, or a similar regulated setting.
• Some background in supervising staff, managing projects, or being accountable for a specific area of work.
• Familiarity with audits, accreditation, quality systems, or controlled documentation would be an advantage; expertise in all frameworks is not required.
• Excellent organisational, communication, and follow-up abilities, with the confidence to collaborate across various teams.
• A hands-on, improvement-driven approach and eagerness to pick up new accreditation and industry requirements.
• Proficiency with Microsoft Office and digital platforms used for training, learning, or document management.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Reeve Lim Kok Kiong
Recruit Fast Pte. Ltd. (EA License: 23C1828) 
EA Personnel: R1330005
Email: [email protected] 
Website: www.recruitfast.sg