Assistant Manager Recovery

Key Responsibilities

• Manage and monitor the company’s outstanding receivables and recovery portfolio.
• Develop and implement effective recovery strategies to ensure timely collection of payments.
• Regularly review accounts receivable aging reports and identify overdue accounts.
• Follow up with clients through calls, emails, meetings, and official correspondence for recovery of outstanding amounts.
• Coordinate with Sales, Operations, Finance, and other relevant departments regarding pending payments and client issues.
• Maintain detailed records of recovery follow-ups, commitments, disputes, and payment status.
• Prepare regular recovery reports and provide updates to management on outstanding receivables.
• Monitor customer payment commitments and ensure timely follow-up until settlement.
• Identify long-outstanding and high-risk receivables and escalate them to management where required.
• Coordinate with the Finance team for reconciliation of customer accounts and resolution of payment discrepancies.
• Review client disputes, deductions, and billing-related issues and coordinate with relevant departments for resolution.
• Assist in developing customer-wise recovery plans for overdue and high-value accounts.
• Maintain professional relationships with clients while ensuring firm and timely recovery.
• Support the Finance department in improving DSO (Days Sales Outstanding) and overall collection performance.
• Ensure proper documentation of all recovery-related communications and commitments.
• Coordinate with Legal/Compliance where recovery matters require further action.
• Maintain confidentiality of financial and client information.
• Perform any other recovery or finance-related responsibilities assigned by management.

Pay: From Rs120,000.00 per month

Work Location: In person