Assistant Manager, Reporting (SAP BI)

Are you ready to shape a better tomorrow?

AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

Provide ongoing support for the SAP BI system in relation to data modelling and monitoring.

Ensure the SAP BI objects adhered to AIA standards.

• Perform BAU Activities – Incident, Service and Change Request:

• Perform diagnosis / investigation / troubleshooting.

• Perform configuration changes/ fixes to resolve incident.

• Manage all assigned SNOW ticket pertaining to enquiries and incidents and deliver according to SLA target.

• Develop & update Change Scope Analysis (CSA) and documentation i.e. Functional Specification Documentation (FSD).

• Perform configuration / code changes & Unit Test (including coordination with 3rd party where necessary).

• Prepare test scenarios & acceptance criteria.

• Inform on readiness for Regression Test / Production deployment

• Close ticket upon successful Production deployment OR Close ticket upon receiving successful-deployment-confirmation from Integration Manager.

• Perform Post Deployment Validation.

• Comply with GASC USC-Finance operational policy (i.e. Complexity Matrix, Standard Operating Procedure) which are generally of moderate to complex scenarios for SAP BI.

• Positive collaboration with all stakeholders on BAU related matters.

• Support end users in system usage and assist in raising overall SAP proficiency of the end user base and act as a GASC USC-Finance ambassador.

• Provide training for end users.

• Participate in project activities with mainly on BI focus.

• Be aware of business process improvements opportunities and to raise it to the team.

• May require standby and shift arrangements.

• Ensure that the daily data loading activity complete successfully.

• Ensure that all data and reports are up to date during month-end closing.

• Supporting Team Manager on work assignments as per required.

Job Requirements:

• Bachelor’s Degree in Information Technology/Systems, or Engineering or Business-related degree majoring in computing systems
• More than 8 years of SAP BI experience
• Experience with BW/4HANA landscape and Analysis for Office is a must.
• Experience troubleshooting complex HANA Calculation View and ABAP Routine
• Knowledge of SAP FICO and Treasury modules will be an added advantage.
• SAP certification/training in SAP BI, BW/4HANA.