Assistant Manager, Research and Program Evaluation

Support the execution and reporting of research and evaluation studies, such as the evaluation of Integrated Community Care Providers (ICCP) and Enhanced Home-Based Care Services (EHBCS), and the longitudinal study on seniors living in private housings.

• Evaluation design: Participate in discussions with business owners to clarify and document evaluation objectives, timelines, and budget

• Evaluation planning: Contribute to developing comprehensive evaluation plans tailored to program needs

• In-house Evaluation: Conduct evaluations internally, including: managing research administration tasks such as ethics reviews and the planning and executing data collection strategies

• Survey design and review: Regularly review and update satisfaction survey questions to ensure relevance and clarity

• Vendor management: Follow the procurement process to select vendors for data collection, manage vendor performance to ensure timeliness and quality, and process payments

• Data oversight and reporting: Review and verify survey reports for accuracy, and support the dissemination of findings in collaboration with internal divisions

• Stakeholder engagement: Explain survey findings to internal and external stakeholders effectively, tailoring communication to diverse audiences

• Support the curation, organisation, and dissemination of relevant scientific knowledge and descriptive statistics on AIC’s intranet

• Assist in translating numerical statistics into infographics and other data visualization assets to aid understanding and communication

Job Requirements

• A good bachelor’s in relevant business, technology, or engineering specialty, or related field with at least 3 years of working experience preferably in the policy, health, or social care sectors
• Relevant experience conducting scientific research or providing research support to business units
• Able to evaluate complex information and identify key issues
• High level of attention to detail and commitment to accuracy
• Proficient in literature search using academic databases and search engines
• Able to work well independently and in teams
• Able to handle uncertainty and ambiguity
• Business-oriented and able to deliver quality work under tight deadlines
• Flexible, self-motivating, and able to manage multiple projects efficiently