Assistant Manager Reservations

Job highlights

• Experience in reservations. Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style commitment to delivering exceptional guest service with a passion for the hospitality industry. Ability to find creative solutions with proven problem-solving capabilities offering support where required.
• Fast-Paced Experience

Are you passionate and driven enough to fill our houseWeve got first class rooms ? your challenge is to fill them

Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs

They are first class and strive to deliver a hospitality experience that is beyond expectation creating memorable moments for our guests

As Assistant Manager Reservations, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

Key Responsibilities of the Assistant Manager Reservations:

Supports the smooth running of the reservations department, where all aspects of the guest journey and experience are delivered to the highest level

Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution

Delivers on plans and objectives where reservations initiatives & hotel targets are achieved

Supervises the reservations team fostering a culture of growth, development and performance within the department

Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained

Builds and maintains effective working relationships with all key stakeholders

Reviews and scrutinizes the performance of the business, providing recommendations that will drive financial performance

Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Requirements of the Assistant Manager Reservations:

Experience in reservations

Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style commitment to delivering exceptional guest service with a passion for the hospitality industry

Ability to find creative solutions with proven problem-solving capabilities offering support where required

Personal integrity, with the ability to work in an environment that demands excellence, time and energy

Experience of working with IT systems on various platforms

Strong communication skills

CAREERS

Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world

At Radisson Hotel Group we believe that people are our number one asset

As one of the worlds largest hotel companies, we are always looking for great people to join our team

If this sounds like an ambition you share, then start with us

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers

radissonhotels com

Skills

Fast-Paced Experience