Assistant Manager-Reservations

Summary

We are looking for an experienced Assistant Manager-Reservations- to support the opening of Hyatt Place AlUla.

Hyatt Place AlUla represents a significant milestone in Hyatt’s expansion across the region and will feature 215 guestrooms, two food and beverage outlets, meeting space, swimming pool and a fitness center appealing to both leisure and business travelers.

Your Role

As the Assistant Manager – Reservations, you’ll support the management of reservation operations, ensuring accuracy, efficiency, and a smooth booking experience for guests.

Key Responsibilities

· Assist in managing daily reservation operations

· Monitor reservations and ensure booking details are accurate

· Support the reservations team and coordinate daily activities

· Handle guest inquiries and reservation requests

· Coordinate with Front Office and other departments to ensure smooth operations

· Monitor room availability and reservation records

· Support the team in resolving booking issues and maintaining guest satisfaction

Qualifications

Qualifications

· Previous experience in hotel reservations or a similar hospitality role

· Good understanding of reservation procedures and hotel operations

· Strong organizational and communication skills

· Attention to detail and accuracy

· Ability to manage multiple tasks in a fast-paced environment

· Good teamwork and problem-solving skills

· Good command of English