Cafe Zupas
Assistant Manager - Restaurant
Skills
1 month ago
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Important information
Contract type:
Permanent
Salary:
$45,000 – $60,000 / year
Location:
Madison, WI, USA
Work mode:
Onsite
Published on:
29 September 2026
What they need
Job Overview
We are seeking an energetic and motivated Assistant Manager to join our dynamic restaurant team! In this pivotal role, you will lead daily operations, ensure exceptional customer service, and support the management team in maintaining a seamless dining experience. Your enthusiasm for hospitality, combined with your leadership skills and food industry knowledge, will drive team performance and elevate guest satisfaction. This is an exciting opportunity for someone passionate about food service management and eager to grow their managerial career in a fast-paced environment.
Duties
- Assist the Restaurant Manager in overseeing daily restaurant operations, including shift management and staff coordination
- Lead and motivate a team of servers, cooks, and other staff to deliver outstanding customer service and uphold quality standards
- Manage food preparation processes, ensuring adherence to food safety and hygiene regulations
- Handle cash transactions accurately using POS systems such as Aloha POS or Micros POS, including cash handling and reconciliation
- Monitor inventory levels, control food costs, and coordinate with the kitchen team to ensure proper food production and waste reduction
- Train new staff members on food safety protocols, customer service standards, and operational procedures
- Supervise kitchen activities, including food handling, cooking, and presentation to maintain consistency and quality across all dishes
- Conduct staff performance evaluations, assist with interviewing candidates, and support staff training & development initiatives
- Analyze profit and loss reports to identify areas for improvement and implement strategies to maximize restaurant profitability
- Ensure compliance with health regulations related to food safety management, sanitation standards, and workplace safety
Skills
- Proven experience in quick service & fast food restaurant environments or casual dining settings with supervisory responsibilities
- Strong knowledge of food preparation techniques, culinary practices, and kitchen management
- Proficiency with POS systems such as Aloha POS or Micros POS for efficient transaction processing
- Excellent team management skills with experience in supervising hospitality teams and managing shift schedules
- Ability to handle cash accurately while performing cash handling duties confidently
- Effective communication skills for managerial roles including interviewing, training, and leadership communication
- Sound understanding of inventory control, food safety management, and food handling procedures
- Experience in managing hospitality operations such as catering or banquet services is a plus
- Basic math skills for budgeting, cost analysis, and profit & loss assessments
- Demonstrated ability to lead teams through training & development initiatives while fostering a positive work environment
- Knowledge of food industry standards related to culinary excellence, food production, and customer service excellence
Join us if you’re ready to bring your passion for hospitality into a leadership role that values innovation, teamwork, and exceptional guest experiences!
Pay: $45,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
- Paid training
Work Location: In person
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