Assistant Manager - Sales Development Representative

Role & responsibilities

• Collaborate with internal team to present ZIGRAMs products to new prospects and existing customers to ensure strategic new business development.
• Gather customer requirements, develop and deliver product demonstrations, and work with sales team to develop pricing recommendations.
• Identify and report technical issues that go beyond the specification of our product and assure complete customer satisfaction through all stages of the sales process.
• Contribute to sales effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
• Assist with functional and technical elements of Requests for Information (RFIs) and Requests for Proposal (RFPs).
• Identify product enhancement requirements and convey these requirements to products team.
• Providing sales with technical and logistical support as necessary.
• Work with products and sales teams to ensure complete customer satisfaction and collaborate with the product manager and other teams as necessary.
• Represent the sales team at field events such as tradeshows & industry events.
• Log all sales activities on CRM, develop and present supporting reports as needed.

Preferred candidate profile

• Bachelors or masters degree
• At least 5+ years experience
• Excel at developing relationships over the phone
• Must be articulate, organized, detail-oriented, and the ability to multi-task in a dynamic, fast-changing entrepreneurial environment
• Excellent communication skills (verbal and written)
• Must be able to integrate knowledge across disciplines to include cold calling, consultative selling, product demonstrations, closing contracts, operation/process flow and product function
• Strong sense of initiative and personal leadership demonstrating the ability to function independently, but must also be able to contribute to team initiatives
• Strong business acumen, ethics and high integrity
• Lead, mentor, and manage a team to ensure high performance and professional development.
• Experience using sales automation products and web collaboration tools
• Industry experience and/or interest in one or more of the following areas is highly preferred: SaaS, RegTech, Fin Tech etc.