Assistant Manager Sales Operation

About the role

The Assistant Manager, Sales Operations is responsible for overseeing daily sales operations, coordinating sales activities, monitoring sales performance, and ensuring smooth and efficient sales processes for the Company's property development projects.

Key responsibilities

• Oversee and coordinate daily sales operations to ensure smooth and efficient sales activities across property development projects.
• Monitor sales performance, sales targets, booking status, and overall sales progress.
• Manage property unit inventory, availability, pricing updates, sales packages, and promotions.
• Coordinate with the sales team, sales agents, and relevant departments to support sales activities and achieve business objectives.
• Prepare and analyse daily, weekly, and monthly sales reports for Management review.
• Monitor sales leads, customer enquiries, follow-ups, and conversion rates to improve sales efficiency.
• Ensure accurate maintenance of customer records, booking information, and sales data in the Company's systems.
• Monitor and coordinate sales agents' performance, commission submissions, and related operational matters.
• Develop and improve sales operational procedures, workflows, and reporting systems.

About you

• Diploma or Bachelor's Degree in Business Administration, Marketing, Real Estate, Property Management, or related fields.

• Minimum 5 years of relevant experience in Sales Operations within the property development industry.

• Previous experience in a supervisory or Assistant Manager role is preferred.

• Strong understanding of property sales operations, booking procedures, sales reporting, and property inventory management.

• Proficient in Microsoft Excel, sales reporting tools, IFCA and CRM systems.

• Strong analytical, organisational, communication, and problem-solving skills.

• Able to work independently, manage multiple priorities, and meet deadlines.

Benefits

• Competitive Salary & Benefits Package
• Medical, Dental & Optical Benefits
• Group Insurance Coverage
• Annual Leave & Additional Leave Benefits
• Flexible Working Hours
• Career Growth & Development Opportunities
• Employee Engagement & Team-Building Activities