Assistant Manager S&O

Roles and Responsibilities

As a core member of our Infrastructure and Climate Advisory (ICA) team, the candidate will contribute to technology-enabled transformation across infrastructure and large capital projects.

Client Engagements

• Support the design and delivery of technology solutions for infrastructure clients, including public sector agencies and transportation departments

• Apply digital tools – including data platforms, automation frameworks, and emerging technologies such as Generative AI (GenAI) – to improve project reporting, compliance tracking, and decision-making across capital programs.

• Translate business and operational requirements into solution blueprints and workflows, ensuring alignment with regulatory standards and client expectations.

• Collaborate with multidisciplinary teams to ensure high-quality deliverables and continuous improvement through iterative feedback and performance metrics.

Internal Innovation & Stakeholder Management

• Participate in internal initiatives to advance the use of infrastructure technologies, including AI, within the firm’s advisory services.

• Mentor team members on solution design and digital workflows and contribute to the development of training materials and documentation to support adoption.

• Liaise with clients and internal stakeholders to align on technology strategy, implementation plans, and business outcomes.

Mandatory  technical & functional skills

• Familiarity with project management platforms, data visualization tools, and automation frameworks.

• Hands-on experience in emerging technologies including Generative AI (GenAI), LLMs, or intelligent document processing tools.

• Ability to translate business requirements into solution designs and workflows, ensuring usability and compliance.

• Demonstrated experience in applying Generative AI concepts – such as Retrieval-Augmented Generation (RAG), prompt engineering, and multi-agent frameworks – to design intelligent workflows and enhance infrastructure or capital project solutions.

• Familiarity with leading Large Language Models (LLMs) including OpenAI, Claude, Gemini, and Azure OpenAI, with the ability to collaborate with technical teams to evaluate, customize, and deploy AI-enabled tools for real-world use cases.

Key behavioral attributes/requirements

• Strong communication and interpersonal skills to collaborate across multidisciplinary teams.

• A proactive mindset with the ability to manage multiple priorities and deliver high-quality outcomes.

• Commitment to inclusive, ethical, and secure technology practices.

This role is for you if you have  the below

Educational qualifications

• Bachelor’s or Master’s degree in Engineering, Computer Science, Information Technology, Data Science, or a related field from an accredited institute.

• Certifications in areas such as Project Management, Data Analytics, or AI/ML (e.g., Certified AI Practitioner, PMP, or equivalent) are preferred.

Prior Experience

• 6-10 years of experience in infrastructure or capital projects, with exposure to technology-enabled transformation, digital tools, or AI-based solutions.