Assistant Manager, SAP Application Solution & Delivery

About the role

This role is responsible for managing and supporting the HR system (SAP SuccessFactors) to ensure it runs smoothly and meets business needs. You will work closely with HR and other teams to improve the system, support users and ensure HR processes are efficient. You will also be involved in projects, system improvements and working with external vendors.

Key responsibilities

• Support and maintain the HR system to ensure smooth daily operations
• Work with HR to understand their needs and improve system processes
• Make system changes, enhancements and drive continuous improvements
• Help resolve system issues and provide support to users
• Support and manage HR system projects, upgrades and improvements
• Coordinate with external vendors/consultants to ensure work is delivered properly
• Ensure HR data is accurate, secure and up to date
• Prepare simple reports and dashboards to support HR decisions
• Ensure the system follows company policies and compliance requirements

What We're Looking For

• A degree in IT or a related field
• 5–8 years experience in HR systems
• Experience in SAP SuccessFactors (preferred)
• Basic understanding of HR processes (e.g. hiring, employee data, performance)
• Experience in handling projects or system improvements
• Good communication and problem-solving skills
• Experience working with vendors or external partners is an advantage