Assistant Manager - Service Quality

Responsibilities

• Develop and implement internal control policies and procedures across various processes around financial reporting to ensure compliance with regulatory requirements and organizational standards including reconciliation.
• Collaborate with various process owners to design and implement effective control measures.
• Conduct regular assessments of internal processes to identify risks and areas for improvement.
• Identify areas of improvement and recommend enhancements to existing controls to process owners and senior management.
• Maintain comprehensive documentation of control activities, including process maps and control matrices and prepare reports on the effectiveness of internal controls and present findings to management.
• Stay updated on industry best practices and regulatory changes to ensure the organizations control systems remain effective and compliant.
• Support internal and external audits by providing necessary documentation and information.
• Provide training and guidance to staff on internal control procedures and risk management practices.

Qualifications

• Education Minimum Required Degree: B. Com in commerce and Chartered Accountant (CA)
• Preferred Degree: M. Com
• Certifications / Special Training Chartered Accountant (CA)
• Experience Chartered Accountant with strong accounting and Audit experience. 2- 4 years of post-qualification experience in Audit and Financial Control Testings
• Knowledge, Skills Abilities Strong understanding of internal control frameworks and risk management principles.
• Proficiency with email and Microsoft Office applications
• Highly detail-oriented and organized in work
• Ability to prioritize work on multiple assignments
• Should be a team player with a proactive result oriented approach
• Excellent communication and interpersonal skills to work collaboratively with all levels of employees, management, and external agencies.

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