Assistant Manager, Stakeholders' Engagement

Company description:

The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services they need. We support stakeholders in their efforts to raise the quality of care, and also work with health and social care partners to provide services for the ageing population. Our work in the community brings care services and information closer to those in need. For more about us, please visit https://www.aic.sg.

Job description:

Job Description

• Assist to develop and implement Healthier SG and AgeWell SG initiatives, conduct trials to identify gaps and refine workflows as needed, to implement customised outreach models
• Serve as the primary point of contact for these stakeholders to address concerns about implementation challenges, request for data and information, and provide ground feedback on health policies to AIC and MOH divisions
• Prepare communication materials tailored to the perspective of stakeholders, including but not limited to, developing agendas, engagement strategies and customised pitch deck, for targeted engagement with Healthcare Clusters / public sector agencies and/or private entities
• Ensure feedback and requests of stakeholders are responded to within agreed timescales
• Work collaboratively with internal stakeholders to enhance processes and change management
• Provide insights, relevant data, feedback etc aimed at improving SOPs, operational efficiency, resource optimisation and improving customer experience
• Assist to perform any other ad hoc project and duties assigned

Job Requirements

• Degree in any discipline with at least 3 years of related working experiences, preferably in Healthcare industry.
• Proficient in Microsoft Office.
• Good written and verbal communication skills.
• Confident and comfortable to work with all levels of internal and external stakeholders.
• Responsive and adaptive to a dynamic working environment.