Assistant Manager, Student Administration

Established in 1981, the School of Electrical and Electronic Engineering (EEE) https://www.ntu.edu.sg/eee is one of the founding Schools of the Nanyang Technological University. Built on a culture of excellence, the school is renowned for its high academic standards and research. It is one of the largest EEE schools in the world, with about 120 faculty members and an enrolment of more than 5,000, of which about 2,000 are graduate students.

We invite applications for the position of Assistant Manager. The Assistant Manager will play a crucial role in supporting the Master of Science (coursework) academic and program management tasks, contributing to the smooth operation of academic programs and student success.

Key responsibilities:

• Handling dissertation-related workflows, including calls for proposals, dissertation allocation, submission tracking and examination management.
• Support student-related activities such as registration, orientation and attending to programme/candidature-related enquiries.
• Managing program administration across the student lifecycle, covering processes such as leave of absence, withdrawal, dismissal, appeals, academic offenses, and fee waivers.
• Facilitating the processing of financial aid applications, including scholarships, awards, study grants, and travel grants.
• Assisting in the coordination of pre-exam preparation and post-exam processing, including tasks such as exam paper preparation, marks verification and processing, and managing exam result appeals.
• Conducting follow-ups on overdue fees.
• Compiling and preparing reports related to assigned tasks.
• Any other administrative duties as assigned.

Requirements:

• Bachelor’s degree
• Experience in academic administration, exam operation with students’ interaction in an education setting is preferred.
• Familiarity in financial workflow is an advantage.
• Strong organizational skills with ability to manage multiple deadlines.
• High accuracy, attention to details and sound judgment.
• Ability to handle confidential information.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); knowledge of Power Automate will be an added advantage.
• Team player and able to work independently.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU