Assistant Manager- Technical Services

Job highlights

• Essential: Post Graduate degree from a Recognized University in Biological sciences or a Professional graduate degree in areas related to food science and technology combined with at least 5 years of relevant experience in the areas of food quality testing or any related fields .

• Participate in sales and / or marketing meetings and conference calls,as required

• Support sales team to grow the food safety business sustainably by providing technical information that supports and complements the sales presentation.

• Participate in sales and/or marketing meetings and conference calls, as required. Support usage of products in the context of sales support efforts.

• Support Localization of product documentation and communications (training, regulatory, sales, marketing, etc.) for new and existing products.

• Provide field support for New Product Introductions (NPI).

• Support customer product evaluations, educate related to technical conditions, and conducts customer acceptance evaluations (CAE) or customer verification evaluations (CVE).

Education and Training:

• Conduct training programs for stakeholders internally (marketers, local sales team, new employees, business leaders) or externally (distributors, customers, Key Opinion Leaders (KOL), professional associations, regulatory agencies, universities) on technical standards for new and existing products.
• Contribute to development of comprehensive training modules in support of customer priorities that are aligned to business objectives.
• Contribute in converting technical product features to meaningful user defined benefits.

KOL Development:

• Engage, identify, develop and manage relationships with Key Opinion Leaders (KOLs), Consultants, influencers, professional associations, regulatory agencies, customers, and/or universities.
• Partner with marketing and sales colleagues to host customers event. Provide content and analyze data used in sales and marketing presentations.
• Organize KOL programs in alignment with key business objectives. Leverages established relationships/engagements to provide lectures, articles, testimonials, workshops, endorsements, research, and photos.

Qualifications, skills and experience required:

• Essential: Post Graduate degree from a Recognized University in Biological sciences or a Professional graduate degree in areas related to food science and technology combined with at least 5 years of relevant experience in the areas of food quality testing or any related fields
• Relevant working experience in private food manufacturing laboratory, or in government testing laboratory, or in service laboratory will be a great advantage.
• In-depth experience of running and/or troubleshooting of physico-chemical, microbiological, immunological and /or molecular Biological techniques in a Quality Assurance laboratory for food or feeds industry is preferred.