Assistant Manager - Technical Services

Job highlights

• Key Responsibilities: 5 to 8 years experience in paint application in TC and / or PT / ED and stints with paint manufacturing / RD/Quality

Responsible for the management and supervision of assigned customer lines.

Provide product and process expertise for PT/ED and /or TC

Guide and review the work of Technical Service Officers.

Ensures internal process adherence at the customers line.

Supervises the efforts of TSOs towards resolution of products and process issues.

Assumes ownership of complex Technical issues at the customers site while displaying product/process expertise.

Identifies technical training needs of TSO and provides OJTS.

Collates from TSOs and prepares analysis of customer paint shop performance w.r.t. PAP

Provides feedback to the marketing team on competitor activities and supply issues.

Operationalizes processes of database generation and information management.

Identifies areas of improvements and modifications in the customers PAP together with RTSM.

Imparts training to customers paint shop personnel.

Develops and builds relationship with the customer user depart

Key Responsibilities:

5 to 8 years experience in paint application in TC and/or PT/ED and stints with paint manufacturing/RD/Quality.