Assistant Manager - Technology

Company description:

New World Development Company Limited ("the Group", Hong Kong stock code: 00017), a premium brand infused with a unique personality defined by The Artisanal Movement, was founded in 1970 and was publicly listed in Hong Kong in 1972, with a total asset value of approximately HK$445.2 billion as at 30 June 2024. Our core business areas include investment in property and property development, and investment in and/or operation of hotels and other strategic businesses, boasting operations in Greater China, especially the Greater Bay Area.

Job description:

Overview:

Provide business analysis and technology project delivery support across business units, acting as a key liaison between business users, IT teams and external vendors. Translate business needs into practical technology solutions and manage assigned projects from requirements gathering through implementation and post-launch support.

Responsibilities:

• Partner with business users to understand operational needs, pain points and priorities, and translate them into clear business and functional requirements.
• Build effective working relationships across business units, IT teams and external vendors to facilitate communication and project delivery.
• Prepare Business Requirement Documents (BRDs), functional specifications, process flows and other project documentation.
• Define project scope, objectives, deliverables and acceptance criteria.
• Manage assigned projects throughout the SDLC, coordinating stakeholders, resources, timelines, risks and dependencies.
• Plan and coordinate UAT, including test cases, defect tracking, issue resolution and acceptance.
• Support system implementation, deployment, user training and change management activities.
• Provide day-to-day support on system enquiries, requirements clarification and issue triage.
• Monitor project progress and provide timely updates to stakeholders.
• Identify opportunities for process and system improvements.
• Perform other duties as assigned by management.

Requirements:

• Bachelor's degree in IT, Information Systems, Computer Science, Business or related disciplines.
• Preferably 8+ years of relevant experience in business analysis, IT project management, technology business partnering or system implementation.
• Good understanding of application systems, SDLC and Agile and/or Waterfall methodologies.
• Experience in Property, Construction, Retail, CRM, ERP or Loyalty Programmes would be an advantage.
• PMP, CBAP, PMI-PBA, Agile/Scrum or equivalent certification would be an advantage.
• Strong analytical, communication, stakeholder management and organisational skills.
• Proactive, hands-on and able to work independently with ownership of assigned deliverables.