Assistant Manager, Tenancy Design

About This Job Suntec Real Estate Services Management Location: Singapore

Work Mode: On-site

Industry: Real Estate,Retail,Interior Design

Job Description Suntec Real Estate Services Management (“Suntec-RES”, formerly known as ESR Real Estate Services Management) is the real estate services arm of Tang Organization.

For over a decade, Suntec-RES has been entrusted by asset owners to deliver bespoke, best-in-class real estate solutions We manage a portfolio of iconic retail and commercial properties spanning close to 3 million square feet and valued at approximately S$8 billion. Our tailored approach integrates advanced property technology and sustainable practices to optimise asset performance and drive long-term value.

Our commitment to excellence and innovation ensures that we maximise the potential of our client’s assets, from project development to asset enhancement.

Suntec-RES is backed by Tang Organization, an established multinational conglomerate with integrated capabilities across the real estate value chain, including investment, development, management, and hospitality.

Assistant Manager, Tenancy Design

The Assistant Manager reports to and assists HOD in the various department functions listed below, especially reviewing and creating new precinct Design Guidelines.

The candidate is expected to guide Retail tenants in the design vetting process in a way that allows tenants’ brand expression to be portrayed in the best light, creating an experience which resonates with their customers, in keeping with the respective mall’s positioning.

Main Duties & Responsibilities

Retail Tenancy Design Vetting For Multiple Malls Under Management Familiarise with design guidelines, required plan submission and fit out procedures of respective mall, including Suntec City, Lazada One, etc.Issue Retail Tenancy Design Guideline to incoming Retail tenantsConduct design briefing and discussions on tenancy design matters to incoming Retail tenantsReceive, collate, and review with creative input tenant’s shop fit design proposal in respect of compliance with respective mall positioning and design guideline criteriaPresent tenants’ proposal to respective Landlords for management’s design approvalArticulate and communicate management decisions for design issues especially those outside of guidelineResolve and find solutions for design issues to achieve objective as aboveAssist respective Centre Management Office's (CMO) to review design changeovers where requiredWork closely with Retail Marketing & coordinate with respective CMO and conduct joint periodical visual site inspection on tenancy works to ensure compliance with approved designTrack tenant design submission, maintaining records for respective malls, where requiredConduct joint Pre-Operation Inspection together with CMO, where required

Property Management Support Receive and understand Retail Marketing’s & Stakeholders’ brief with aim to propose layout options of tenancy unit configuration for A&A works &/or AEI to enhance marketability with area calculation and AutoCAD drawingProvide preliminary design conceptualisation and visualisation for precincts undergoing A&A and/or AEI.Create and draft new Design Guidelines, where opportunity arises.Present new layouts and design guideline to respective Landlords.Conduct Retail Tenancy design audit before lease renewalPropose options, projects and initiatives purposefully designed to improve mall’s common area and raise tenants’ visibility

Property Services Support & Ad-hoc Duties Digitize, update and maintain respective mall’s Retail Tenancy Design GuidelinesConsolidate Tenancy Design progress and Fit Out status from Retail Operations into Reports for weekly Retail Tenancy & monthly PMM (Suntec City Mall)Maintain records and update reports, Tenancy design cases into electronic file foldersAssist CMO’s teams, e.g. providing AutoCAD drawings for ad-hoc projects, ad-hoc procurements, A&A / AEI project co-ordination meetings, liaise with base consultants, where required, etc.Support Tenancy Design team duties and others, where required

Requirements Diploma / Degree in Interior Design, Architecture or related 3-D design discipline5 years of relevant experience in related fieldsFamiliarity with procedures & site issues of Commercial Retail, F&B renovation. Background & experience in other commercial building management teams in similar capacity preferredSkillfutures WSQ Leadership skill framework training will be an asset.Confidence and experience to understand & communicate regarding design and shop fit issues is necessaryAbility to take initiative to work proactively, under pressure and with flexibility in a fast-paced environmentGood organisational skills, meticulous and able to work with minimal supervisionResourceful, and able to apply critical thinking to provide timely and innovative solutions with deliverable resultsGood communication skills, especially with people from diverse backgrounds.IT skills - Word, Excel, Powerpoint, CAD and Sketch Up - are essential. Knowledge of other 3D visualisation software, e.g. illustrator and 3DMax, etc. will be good.