Assistant Manager - Trading Operation Support

Role & responsibilities

1. Infrastructure & Datacenter Management

• Lead deployment and maintenance of servers, storage, VM virtualization, and backup systems.
• Manage VMWare clusters, HA/DR configurations, and performance tuning.
• Execute capacity planning, performance analysis, and hardware lifecycle upgrades.

2. Network, Security & Connectivity

• Manage LAN/WAN, leased lines, internet and P2P links.
• Administer firewalls, IPS/IDS, VPNs, and security segmentation.
• Ensure compliance with SEBI/Exchange cyber guidelines and audit requirements.
• Maintain uninterrupted connectivity with exchanges and external systems.

3. Trading Platform Operations

• Manage infrastructure for OMS, RMS, DP systems, Back Office, and Algo/API platforms.
• Monitor latency, throughput, and trading load.
• Coordinate with exchanges and vendors for patches, upgrades, and environment health.
• Ensure minimal downtime and fast incident recovery during market hours.

4. BOD/EOD Processes & SOPs

• Create and enforce detailed SOPs for operational tasks, validations, and batch jobs.
• Manage exchange-related processes including trade files, margin files, and reconciliations.
• Maintain audit-ready documentation, logs, and evidence repositories.
• Automate repetitive processes to improve accuracy and speed.

5. ODIN BOD Process

• Review BOD periodically with the reporting manager to ensure responsibilities remain relevant and up to date.
• Track completion and accountability for assigned duties, ensuring timely execution and escalation of gaps or exceptions.
• Coordinate with relevant stakeholders to clarify ownership, dependencies, and handoffs between functions.
• Maintain appropriate documentation and records within ODIN for auditability and process compliance.
• Identify opportunities to improve role clarity, eliminate duplication of responsibilities, and streamline processes.

6. Monitoring, Incident Management & Compliance

• Implement monitoring tools for servers, network, and trading applications.
• Establish incident response procedures, RCA workflows, and corrective actions.
• Conduct DR drills, backup restoration testing, and routine health audits.
• Ensure adherence to SEBI, NSE/BSE, MCX, CDSL/NSDL norms.

7. Team Leadership & Vendor Governance

• Lead system, network, and IT operations teams.
• Assign responsibilities, mentor staff, and build a proactive work culture.
• Manage vendors, AMCs, procurement, and SLAs.
• Evaluate technologies that enhance resilience and efficiency.

Preferred candidate profile

Technical Skills

• Strong experience with Windows Server, Linux (RHEL / Ubuntu), AD, DNS, DHCP
• Hands-on knowledge of VMware virtualization
• Good understanding of trading platforms (APIs, RMS/OMS, market data feeds etc)
• Database administration (MS SQL, MySQL)
• Firewall & endpoint protection
• AWS Ops, Scripting (PowerShell, Bash) desirable

Key Competencies

• Strong troubleshooting skills under pressure.
• Excellent documentation and SOP-writing abilities.
• High ownership, attention to detail, and strong coordination skills.
• Balance operational stability with modernization initiatives.

Preferred Candidate:

• 3-8 years in IT infrastructure roles, preferably in broking domain.
• Strong experience with VMWare, Windows/Linux, firewalls, and datacenter management.
• Exposure to trading systems, exchange connectivity, and regulatory frameworks.
• Certifications such as VMWare, CCNA/CCNP, ITIL are preferred.