Assistant Manager/Manager (5-day Work Week)

Assistant Manager to ensure the seamless running of the Cafe in the most efficient and effective manner delivering the highest possible standards of service, whilst being pro-active in maintaining and/or improving turnover and profitability.

RESPONSIBILITIES

• Identifies and delegates responsibilities to the service team to ensure excellent service is consistently achieved

• Effectively manage the restaurant in the absence of the Manager

• Provide training, coaching, and feedback to service team and assess level of performance on an ongoing basis

• Create a positive guest experience by delivering a high level of service and ensure that service team engage guests to understand their needs and meet/exceed expectations

• Ensure that safety and hygiene standards are strictly adhered to at all times and to be in compliance in accordance to regulations

• Perform regular inspection of food and beverage preparation and presentation and maintain inventory to enhance sales

• Consistently review operations and team performance to identify problems, concerns, opportunities for improvement and propose solutions

• Assist the Manager to monitor product and manpower costs to within given budget

• Ensure strict adherence to company policies, processes and procedures at all times

• Monitor and maintain the POS system and ensure cash handling procedures are adhered to

• Assist the Manager in recruitment and selection of new team members, preparation of weekly roster, and monthly management reports

• Perform other duties as assigned by Supervisor

REQUIREMENTS

• Certificate/Diploma in Hospitality/Restaurant Management or equivalent

• Minimum 3 years of relevant experience with at least 2 years in a managerial level

• Energetic, good team player and service oriented

• Great leadership with solid analytical, communications and interpersonal skills

• Independent, proactive, resourceful and ability to work in a fast paced environment

• Well versed in Microsoft Office