Assistant Manager/Manager, Human Resources

The incumbent will support the Section Head of HR in managing the full spectrum of Human Resources functions for the Singapore operations workforce. The role will partner with business leaders and employees to deliver effective HR solutions in areas including talent acquisition, employee relations, compensation and benefits, performance management and HR operations. The incumbent will play a key role in ensuring smooth HR operations, supporting workforce planning initiatives, and promoting a positive employee experience while ensuring compliance with employment laws and company policies.

Key Responsibilities

• Support the Section Head of HR in implementing HR strategies and initiatives aligned with business objectives.
• Partner closely with Operations managers to understand manpower requirements, recruitment needs, and people-related matters.
• Manage end-to-end recruitment activities, including sourcing, interviewing, onboarding, and maintaining a healthy talent pipeline.
• Build and maintain partnerships with recruitment agencies, educational institutions, and government agencies to support talent acquisition initiatives.
• Support workforce planning and succession planning activities for critical positions.
• Work closely with the union and support the administration of labour-management relations and collective agreement matters.
• Provide guidance and support to employees and managers on HR policies, employee relations, disciplinary matters, and workplace issues.
• Coordinate and administer annual performance appraisal, salary review, promotion, and bonus exercises.
• Support compensation and benefits administration, including payroll-related activities and employee benefit programmes.
• Organise and implement employee engagement initiatives, wellness programmes, and staff communication activities.
• Participate in manpower budgeting, headcount planning, and HR reporting activities.
• Assist in reviewing and enhancing HR policies, procedures, and processes to improve operational effectiveness.
• Ensure compliance with employment legislation, labour regulations, collective agreements, and company policies.
• Guide and support line managers on people management practices and the implementation of HR policies and initiatives.
• Maintain employee records, support HR system administration, and ensure data accuracy.
• Support HR projects, process improvements, and change management initiatives.
• Lead and mentor HR Executives or HR Coordinators where applicable.
• Perform any other duties as assigned by Management.

Job Requirements

• Bachelor's Degree in Human Resources, Business Administration, or a related discipline.
• Minimum 5 to 8 years of relevant HR experience with exposure across multiple HR functions.
• Experience working in a unionised environment is preferred.
• Strong knowledge of Singapore Employment Act, labour regulations, and HR best practices.
• Experience in recruitment, employee relations, performance management, compensation and benefits, and HR operations.
• Proficient in Microsoft Office applications and HR systems.
• Strong communication, interpersonal, stakeholder management, and problem-solving skills.
• Hands-on, proactive, and able to work effectively in a fast-paced operational environment.
• Strong analytical mindset with the ability to drive process improvements and operational efficiency.