Assistant Manager/Manager, Technical Services (PMO – Show/AVLC)

Job Responsibilities:

• Lead show system refurbishments, AVLC upgrades, asset replacements, and lifecycle maintenance projects, including scope development, feasibility studies, budgeting, scheduling, procurement, contract administration, and risk management.
• Provide engineering support for audio, video, projection, lighting, media servers, show control systems, networking infrastructure, special effects, and related AVLC equipment.
• Review technical designs, AV schematics, signal flow diagrams, lighting plots, network architectures, and specifications to ensure compliance with operational, maintenance, and show quality requirements.
• Coordinate system integration, programming, testing, commissioning, FAT, SAT, cue-to-cue testing, and site acceptance activities.
• Support diagnosis and resolution of hardware, software, networking, synchronization, media playback, and show system issues while ensuring reliability and performance.
• Oversee system integrators, AV contractors, consultants, programmers, media specialists, OEMs, and vendors to ensure project quality, safety, and schedule compliance.
• Ensure projects comply with Universal standards, ASTM, EN13814, BCA regulations, electrical safety requirements, and accepted engineering practices.
• Maintain accurate project records, version control, backups, system configurations, commissioning documentation, and technical deliverables.
• Work closely with Operations, Entertainment, Technical Services, Facilities, Safety, IT, Procurement, Creative teams, attraction manufacturers, and corporate engineering groups.
• Drive improvements in show reliability, AVLC performance, maintainability, energy efficiency, system availability, engineering standards, and lifecycle costs.

Job Requirements

• Degree in Electrical, Electronic, Audio, Media Systems, Control & Automation, Mechatronics, Computer Engineering, or a related discipline.
• 5–7 years of experience in AV systems, entertainment technology, show systems, theme parks, live entertainment, broadcasting, or related industries.
• Minimum 2 years of project management, project engineering, or supervisory experience.
• Strong knowledge of Professional audio systems, Video and projection systems, Show lighting systems, Media servers and show control systems and AV networking and integration technologies
• Experience with system design, installation, integration, testing, commissioning, and troubleshooting.
• Ability to read AV schematics, electrical drawings, signal flow diagrams, network diagrams, and project documentation.
• Knowledge of project planning, budgeting, contracts, risk management, networking, redundancy, cybersecurity awareness, and lifecycle management.
• Strong project coordination, analytical, problem-solving, communication, and stakeholder management skills.
• Ability to work in fast-paced operational environments and at heights within attraction facilities.