Assistant Manager/Server

Overview

We are looking for a composer under pressure, detail-oriented, and guest-focused assistant manager/server to join our team.

Role Summary

The Assistant Manager is the front-of-house presence on the floor during assigned services, responsible for the guest experience, service standards, and staff coordination in the Operations Manager's absence. This is a hands-on leadership role in a fine dining setting, combining floor management, team supervision, and administrative support.

Key Responsibilities

• Lead FOH operations during assigned shifts, including opening and closing duties as a designated keyholder
• Uphold fine dining service standards across greeting, pacing, table maintenance, and guest recovery
• Manage reservations, seating flow, and VIP or special-occasion bookings
• Resolve guest concerns in the moment and escalate patterns to the Operations Manager
• Supervise support staff during service
• Run pre-shift briefings covering menu changes, specials, allergens, and service priorities
• Support onboarding and ongoing training of FOH staff
• Assist with scheduling and timesheet accuracy in line with Ontario ESA requirements (breaks, hours, public holiday entitlements)
• Apply the restaurant's tip pooling policy correctly and transparently
• Oversee cash handling, POS reconciliation, and end-of-night reporting (TouchBistro)
• Monitor inventory levels for FOH and bar; flag reorder needs
• Ensure compliance with health, safety, and AGCO liquor service obligations

Requirements

• 2+ years in a supervisory role in fine dining or upscale hospitality
• Strong working knowledge of wine, spirits, and Italian cuisine (or demonstrated capacity to learn quickly)
• Smart Serve certification (or ability to obtain before start)
• Bilingual an asset

Job Types: Full-time, Part-time

Benefits:

• Discounted or free food
• Flexible schedule
• On-site parking

Application question(s):

• Why do you want to work at Dante?

Experience:

• Serving : 2 years (required)

Work Location: In person