Assistant Merchandiser

KEY RESPONSIBILITIES

Sales Analysis & Stock Replenishment

• Review weekly SBL (Stock, Sales & Intake) reports and line cards to monitor sales performance, stock levels, and product availability.
• Identify replenishment requirements and ensure stock is maintained in line with agreed company targets and trading plans.
• Highlight key sales and stock trends, risks, and opportunities to the relevant teams.

Supply Chain & Supplier Coordination

• Liaise with suppliers to monitor product deliveries against the agreed critical path and delivery timelines.
• Proactively identify and escalate delivery delays, risks, and potential stock issues to the Buying & Merchandising (B&M) and Trading teams.
• Maintain clear and accurate communication with suppliers and internal stakeholders to support timely resolution of delivery issues.

Merchandising & Planning Support

• Gather, analyse, and prepare relevant sales, stock, intake, and product information to support the Merchandiser during planning and forecasting activities.
• Contribute to planning discussions by reviewing previous-season performance, trading results, and key lessons learned.
• Provide accurate and timely information to support commercial and merchandising decisions.

MAA Workload & Task Management

• Plan and coordinate the day-to-day workload of Merchandising Administrative Assistants (MAAs).
• Allocate tasks based on priorities, deadlines, and business requirements.
• Monitor progress and provide guidance to ensure tasks are completed accurately and on time.
• Maintain overall accountability for the quality and completion of delegated merchandising administration activities.

QUALIFICATIONS

• Bachelor’s degree in Business Administration, Merchandising, Retail Management, Supply Chain, Marketing, or a related field.
• With experience in e-commerce, retail, merchandising, buying, inventory, or supply chain operations.
• Strong proficiency in Microsoft Excel or Google Sheets, particularly for analyzing sales, stock, and product data.
• Understanding of e-commerce sales, stock management, replenishment, product availability, and inventory planning.
• Ability to analyze sales and stock performance and identify replenishment needs, risks, and opportunities.
• Experience coordinating with suppliers and internal teams to monitor deliveries and resolve stock or delivery issues.
• Strong analytical and numerical skills with a high level of accuracy.
• Strong organizational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Strong communication and follow-up skills when dealing with suppliers and internal stakeholders.
• Ability to prepare accurate reports and analysis to support merchandising, forecasting, and commercial decisions.
• Ability to prioritize, delegate, and monitor administrative workloads to ensure tasks are completed accurately and on time.
• Proactive problem-solving and escalation skills.
• Ability to work effectively in a fast-paced, data-driven e-commerce environment.

Work Location: In person