Assistant Network Support Engineer

Your Role

• Perform operational tasks such as implementing and configuring router, switch, Wi-Fi system, firewall, VPN, and proxy policies as part of Business As Usual (BAU) activities

• Support network and security components round-the-clock in areas such as router, switch, Wi-Fi system, firewall, VPN, proxy, and various security tools like NSPM, SASE and NDR.

• Deploy and manage network monitoring tools such as SolarWinds, Darktrace, CrowdStrike, SIEM to track network performance and security

• Promptly investigate and address security alerts, incidents, and breaches with efficiency.

• Handle security events and incidents in a 24/7 environment to identify potential security threats and vulnerabilities

To Succeed in the Role

• Bachelor's degree in Computer Science, Information Technology, or a related field

• 2+ years of experience in network and security operation role

• Strong understanding of network and security principles, practices, and technologies

• Experience with network and security tools such as router, switch, Wi-Fi system, firewall, VPN, SIEM, IDS/IPS, endpoint protection, and vulnerability scanners

• Knowledge in Cisco, H3C, Aruba AC, Fortinet, Palo Alto Networks (PA), Sangfor, Hillstone, Huawei, as well as other network and security components such as Ivanti VPN, MobileIron, Darktrace, NAC, Proxy, among others

• Relevant certifications such as CCNP/CCNA, CISSP, CISM, CEH, or equivalent are a plus

• Team Player, self-motivated and work independently

• Candidates with more experience will be considered as Network Engineer