Assistant Night Manager

Assistant Night Manager Full-Time | Overnight Role

Our hotel never sleeps, and neither does great guest experience. We’re looking for a Full-Time Assistant Night Manager to support the hotel's smooth overnight operations, lead the night team, and be the go-to person when it matters most.

If you’re calm under pressure, confident in making decisions, and enjoy working autonomously while still being part of a wider team, this could be the perfect next step for you.

What you’ll be doing:

No two nights are the same, but your core responsibilities will include:

• Supporting and supervising the Night Audit and Front Office overnight operations
• Completing Night Audit
• Acting as the senior manager on duty overnight, handling guest concerns and incidents with professionalism and care
• Ensuring accurate completion of night audit procedures, reports, and financial reconciliation
• Maintaining hotel security and safety standards throughout the night
• Communicating effectively with day teams to ensure smooth handovers
• Supporting team members, leading by example, and keeping morale strong during overnight shifts

What we’re looking for:

• Previous experience in Front Office or Night Audit
• Strong problem-solving skills and confidence working independently
• Excellent communication and guest service skills
• A natural sense of responsibility and leadership
• Ability to work overnight shifts on a rotating roster, including weekends and public holidays
• Working rights in Australia

What’s in it for you:

• Full-time, stable employment
• Convenient location just a 5-minute walk from Town Hall
• Opportunity to grow your leadership and hotel management experience
• Supportive leadership team and structured handovers
• Discounts across IHG hotels worldwide
• A professional environment where your contribution genuinely matters

We are committed to creating an inclusive workplace where everyone feels respected, valued, and supported. Our differences make us stronger and help us deliver better experiences for our guests and each other.

We encourage applications from people of all backgrounds, cultures, genders, ages, abilities, and experiences. If you require any adjustments to participate in the recruitment process, please let us know — we’re happy to support you.