Assistant Night Manager

About us:

As the #1 leader in hospitality worldwide, Marriott International has 8100+ hotel properties and 30 top hotel brands. We’re in 133 countries and territories, and we’re still growing. Unmatched opportunities await you! The next step in your career could lead to your greatest adventure.

Manchester Marriott Victoria & Albert Hotel, a striking Grade II listed iconic building in the vibrant Spinningfields District, offers 148 stylish hotel rooms and suites with modern amenities. The V&A is the home to Chop & Plant our casual drinking and dining destination, offering a blend of Chop House classics and plant-based dishes with a focus on local produce and sustainability. We have flexible event spaces, including outdoor terrace, small boardrooms and banqueting for up to 200 people.

Our highest priority is making you feel as welcome as our guests. We want you to know you’re important to us and that you’ll make an impact in your role, and for that, you’ll be appreciated and valued.

Benefits:

Meals & refreshments on duty

Uniforms

Complimentary car parking

Bike to work scheme

Performance based incentives

Learning and development opportunities

Accommodation and food & beverage discounts across 7,300 Marriott hotels worldwide

Recognition programmes

What you will be doing:

Responsible for ensuring the safety and security of hotel guests and staff during the night

Use your expertise to always deliver a first-class service to all guests.

Ensure a minimum of 2 security walks are carried out on each shift, with emphasis on fire safety and overall security of the building

Conducting the nightly audit to close the day's business and liaise with the accounts team to ensure accuracy

Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date reports

Process all payment types such as room charges, cash, debit, or credit cards.

Sell a room/accommodation to a guest, without a reservation, based on availability

Assist in recruiting, training and developing the team to ensure an exceptional guest experience.

What we are looking for

A warm and genuine individual who enjoys putting people first

Strong recent experience in a busy hotel at Assistant/Night Manager level.

Demonstrable experience leading an established night team.

Excellent organization and delegation skills.

Computer literacy.

Excellent verbal and written communication skills

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

INDFOH