Assistant Nurse Manager Nursing Support Services

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

The Assistant Clinical Manager (ACM) is responsible for assisting Nursing Leadership with the clinical daily operations of a patient care area and for providing support to the clinical staff. The ACM will have shared responsibility in
Managing the Nursing Office (Staffing Coordinator, Nursing Supervisors, and Bed Management (ITN) Nurses and the nursing Select Float Pool (SFP). Maintains oversight of the hemodialysis unit and their contracted staff.

Essential Duties and Responsibilities

Clinical Support Competency

1. Considers age specific care when making decisions regarding staff assignments

2. Interacts with the patient/family in a manner that preserves patient dignity, privacy and meets psychosocial needs of the patient.

3. Assists in patient placement/bed assignment.

4. Monitors and ensures timely patient throughput on an ongoing basis. Responds to throughput delays to resolve identified barriers

5.. Prioritizes activities and responsibilities appropriately to ensure completion within time deadlines

6. Prioritizes rounds based on activity and criticality

7. Provides input for new or revised policies to ensure quality service and consistency with regulatory requirements.

8. Serves as a resource for policies, procedures and standards to assure staff compliance.

9. Reports occurrences and sentinel events to the Risk Manager and others as per policy.

10. Investigates patient and employee incidents and ensures that reports are filed within 24 hours of occurrence in collaboration with Unit Manager.

11. Keeps administration appropriately advised on all issues in an appropriate time frame.

12. Participates in performance improvement activities.

13. Participates in demonstrates knowledge regarding de-escalation training.

14. Participates and maintains knowledge regarding programs such as Telepsychiatry, CPI training.

15. Ability to function in the roles of Inpatient Triage (ITN) and Administrative Supervisor.

16. Oversight of dialysis contract staff and services to include onboarding of staff, annual staff competencies, supply management, and environment of care.

Human Resources, Recruitment and Retention Expectations

1. Identifies personnel problems and follows through with problem solving in collaboration with appropriate manager or department head.

2. Initiates and documents counseling and disciplinary action when indicated in a timely manner.

3. Demonstrates the ability to utilize available human resources in order to maximize the effectiveness of work performed by the staff.

4. Assesses changes in acuity levels and census for adjustment of staffing.

5. Staffing sheets are updated, accurate and correctly coded

Fiscal Management

1. Demonstrates the ability to utilize available human resources in order to maintain the staffing standards according to variable staffing guidelines and patient acuity requirements.

2. Demonstrates a working knowledge of personnel budget for staffing purposes, including the use of on-call, basic pay, non-paid and per diem rates.

3. Makes and acts on suggestions for improving the operating efficiency of the Nursing Department

Professional Development

1. Collaborates with Nurse Managers regarding unit, shift and staffing issues. Communicates in a clear and concise manner. Elicits feedback from staff and peers.

2. Demonstrates the ability to identify, analyze and diplomatically resolve interpersonal, interdepartmental or professional conflicts and seeks assistance at appropriate times.

3. Attends Administrative Supervisor’s meetings per protocol and reads the meeting minutes if not in attendance.

4. Mentors, coaches and acts as a resource for staff

5. Maintains and updates own nursing knowledge by attending continuing education programs, reads nursing literature, reads posted inservice material and uses unit and hospital resources.

6. Obtain and/or Maintain specialty certification.

Department of Nursing and Organization Support

1. Attends and contributes to assigned committee meetings

2. Communicates support of organizational values and strategies to staff

3. Supports all Nursing and Hospital wide program

Education Training and Experience

Graduate of an accredited School of Nursing; BSN required.

Five (5) years clinical experience including charge or management experience.

Good verbal/written communication skills, excellent interpersonal skills

Licensure/Certification

Current Pennsylvania State Nursing license.

CPR and ACLS required.

PALS required within one-year of employment.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.