Assistant Operations and Facilities Manager

About the role

The Assistant Operations & Facilities Manager supports the day-to-day operations and facilities management of the company's co-living portfolio. The role is responsible for ensuring that properties are well-maintained, safe, clean, operationally ready and presented to the required standard. The successful candidate will coordinate maintenance works, contractors, housekeeping and operational matters while ensuring issues are resolved promptly and costs are properly controlled. This is a hands-on operational role requiring regular property inspections and coordination with internal teams, residents, landlords, contractors and service providers.

Key responsibilities

• Conduct regular inspections across assigned co-living properties and ensure rooms, common areas, kitchens, bathrooms, corridors and shared facilities are maintained to the required operational standard.
• Identify maintenance, cleanliness, safety and property-condition issues and ensure timely rectification.
• Conduct pre-move-in and post-move-out inspections and ensure vacant rooms are properly prepared for incoming residents.
• Coordinate preventive and corrective maintenance across the portfolio, including air-conditioning, plumbing, electrical systems, lighting, locks, furniture, appliances, water leakage and general building defects.
• Source, coordinate and supervise contractors and service providers, obtain and compare quotations, and monitor contractor workmanship and service standards.
• Monitor maintenance and facilities expenditure, obtain multiple quotations for significant works, and identify opportunities to reduce operating costs.
• Coordinate with housekeeping teams to maintain cleanliness standards and conduct periodic quality checks.
• Support the and coordinate with the Operations team in resolving property and facilities-related resident complaints and respond promptly to urgent property issues.
• Ensure properties comply with relevant building, fire safety and operational requirements and maintain proper servicing and maintenance records.
• Maintain records of furniture, appliances, equipment and operational assets, and provide regular reporting on maintenance cases, outstanding defects and contractor performance.

About you

• Diploma or Degree in Facilities Management, Building Services, Property Management, Engineering, Hospitality or a related discipline.
• Approximately 2–5 years of experience in facilities management, property operations, hospitality, serviced apartments, co-living or residential property management.
• Good practical understanding of building maintenance and M&E systems.
• Able to diagnose basic property and maintenance issues before engaging contractors.
• Strong vendor and contractor management skills.
• Commercially minded with good cost awareness.
• Comfortable travelling between multiple properties.
• Able to handle urgent operational matters when required.
• Good communication and coordination skills.
• Proficient in Microsoft Office / Google Workspace and maintenance or property management systems.