Assistant - Operations (INTERMARK)

Get to know the role:

Assist oversee for overall store operations and understand all department staff functions. Develops major goals to support broad functional objectives. Comprehensive knowledge of the overall departmental function.

Key Responsibilities:

• Assist in monitor all department and store condition are ready for business at all time
• Monitor all company rules & regulations and SOP practice accordingly
• Assist superior in follow up government relevant matters as when needed
• Assist superior in daily administration tasks such as staff attendance, MC claim, leave application, working schedule and etc
• Assist prepare reports (hostel listing, housekeeping & security monthly attendance & etc.) and keep posted to Store Manager as when needed
• Coordinate and communicate with HQ backend support department (IT, HR, Non-Trade, A&P, Maintenance, Customer Service) to ensure daily, weekly & monthly routine duties complete as per schedule
• Assist Store Manager to prepare half yearly stock take with make sure outlet planogram is updated and ensure outlet stock take accomplish as planning
• Assist to handle customer inquiries or complaints in a polite manner
• Assist and support all sales, marketing and promotional activities and feedback relevant issues to Store Manager
• Multitasking in assist to resolve and support all departments as when needed
• Perform any other duties in general operational functions and ad-hoc assignments

You should have:

• Required language(s): Bahasa Malaysia and English
• Minimum STPM in any field
• Basic communication skills and interpersonal skills
• Computer literate
• Customer satisfaction oriented
• Able to work independently with minimum supervision