Assistant Operations Manager (3PL)

Assistant Operations Manager – 3PL

The Assistant Operations Manager (3PL) supports the planning, coordination, and execution of third-party logistics operations. You will work closely with 3PL partners, internal teams, clients, and stakeholders to ensure seamless inventory movement, on-time delivery, and operational excellence.

Key Responsibilities

3PL Coordination & Operations

• Coordinate daily with 3PL partners for inbound, outbound, and fulfillment operations.
• Monitor order processing, inventory accuracy, shipping, and delivery schedules.
• Ensure 3PL partners meet operational standards and SLAs.

Performance Tracking & Improvement

• Track KPIs such as on-time delivery, order accuracy, and cycle times.
• Identify process improvement opportunities and support implementation of best practices.
• Assist in developing SOPs and continuous improvement initiatives.

Commercial Management

• Coordinate with 3PL partners regarding commercial terms, billing, and operational costs.
• Verify invoices and ensure billing accuracy as per agreed rates and contracts.
• Support cost analysis, rate negotiations, and commercial discussions.

Client Management

• Maintain regular communication with clients regarding daily operations, service levels, and requirements.
• Address client queries and coordinate with internal teams for timely resolution.
• Support client meetings, reviews, and performance updates to maintain strong business relationships.

Reporting & Documentation

• Prepare regular reports on 3PL performance, operational metrics, and commercial activities.
• Maintain SOPs, work instructions, operational records, and performance reports.
• Assist in supervising, training, and guiding logistics staff and 3PL contacts.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Experience:

• total work: 3 years (Preferred)

Work Location: In person