Assistant Operations Manager

JD- Assistant Operations Manager – Operations & Administration

Department: Operations & Administration
Designation: Assistant Operations Manager
Location: Mumbai

Job Profile

The Assistant Operations Manager will be responsible for overseeing and coordinating the day-to-day operations and administrative activities of the organization. The role requires strong coordination, planning, monitoring, and problem-solving skills to ensure smooth, efficient, and timely functioning of all operational and administrative activities.

The position will work closely with management, department heads, employees, vendors, and other stakeholders to ensure operational efficiency, adherence to company policies, and timely resolution of issues.

Key Responsibilities

1. Operations Management

• Oversee day-to-day operational activities and ensure smooth functioning of all departments.
• Monitor operational processes, workflows, and productivity.
• Coordinate with various departments to ensure timely completion of tasks.
• Identify operational gaps, delays, and inefficiencies and recommend corrective actions.
• Ensure that operational procedures and company policies are followed consistently.
• Maintain regular follow-up with concerned teams on pending activities.
• Support management in implementing new processes and operational improvements.
• Prepare and maintain operational reports, MIS, and performance updates.

2. Administration Management

• Oversee general administrative activities and ensure the workplace is properly maintained.
• Manage office infrastructure, facilities, housekeeping, security, utilities, and other administrative requirements.
• Coordinate with vendors, contractors, service providers, and external agencies.
• Monitor vendor performance and ensure timely delivery of services.
• Maintain records related to administrative activities, contracts, licenses, renewals, and service agreements.
• Ensure availability of office supplies, stationery, equipment, and other essential requirements.
• Coordinate maintenance and repair activities and ensure timely resolution of issues.

3. Vendor & Cost Management

• Coordinate with vendors and service providers for operational requirements.
• Obtain quotations and support management in vendor selection and negotiations.
• Monitor expenses and identify opportunities for cost control.
• Ensure services are delivered as per agreed terms and standards.
• Verify bills and supporting documents before forwarding them for approval/payment.

4. Problem Solving & Process Improvement

• Take ownership of operational issues and coordinate with relevant teams for timely resolution.
• Identify recurring problems and suggest preventive measures.
• Develop and implement practical systems to improve efficiency and accountability.
• Maintain a proactive approach toward operational risks and requirements.

Required Qualifications & Experience

• Bachelor's degree in Business Administration, Operations, Management, or a related field.
• 3–5 years of experience in operations, administration, facility management, or a similar role.
• Experience in coordinating multiple departments and managing day-to-day operational activities.
• Experience in vendor management and administrative coordination will be an advantage.
• Proficiency in MS Office, particularly Excel and Word.
• Good written and verbal communication skills.

Key Skills & Competencies

• Strong organizational and coordination skills.
• Good leadership and team-handling abilities.
• Problem-solving and decision-making skills.
• Ability to prioritize multiple tasks.
• Strong follow-up and execution skills.
• Attention to detail.
• Vendor and stakeholder management.
• Good communication and interpersonal skills.
• Ability to work independently and take ownership.
• Ability to handle confidential information professionally.
• Proactive and solution-oriented approach.

Pay: ₹300,000.00 - ₹500,000.00 per year

Benefits:

• Flexible schedule
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person