Assistant Operations Manager

Assistant Manager – Residential Cleaning

Company: Cobra One
Position: Assistant Manager
Industry: Residential Cleaning Services
Employment Type: Full-Time

Position Overview

Cobra One is seeking a dependable, organized, and motivated Assistant Manager to help oversee daily residential cleaning operations and support our cleaning teams. The Assistant Manager will work closely with management, cleaners, and customers to ensure homes are cleaned to Cobra One’s standards and that daily operations run efficiently.

The ideal candidate is a strong communicator who can lead by example, solve problems quickly, and maintain a high level of customer service.

Key Responsibilities

• Assist the manager with day-to-day operations of the residential cleaning business.
• Help schedule and coordinate cleaning teams and customer appointments.
• Communicate with cleaners regarding schedules, assignments, special requests, and job expectations.
• Conduct quality-control inspections and ensure cleaning standards are consistently met.
• Follow up with customers to ensure satisfaction and address concerns professionally.
• Assist with training and onboarding new cleaning team members.
• Help monitor employee attendance, punctuality, performance, and productivity.
• Assist with resolving scheduling conflicts, customer complaints, and last-minute changes.
• Ensure cleaning supplies and equipment are properly stocked and maintained.
• Help track inventory and communicate supply needs to management.
• Support the manager with administrative duties, reports, and daily operational tasks.
• Step in to assist cleaning teams when needed.
• Promote a professional, positive, and team-oriented work environment.
• Follow and enforce Cobra One’s company policies, safety procedures, and cleaning standards.

Qualifications

• Previous experience in residential cleaning, housekeeping, hospitality, or a related field preferred.
• Previous leadership or supervisory experience is a plus.
• Strong communication and organizational skills.
• Reliable, punctual, and dependable.
• Ability to work independently and make responsible decisions.
• Comfortable communicating with customers and employees.
• Strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Must be able to work flexible hours when business needs require.
• Valid driver's license and reliable transportation preferred.
• Ability to lift cleaning equipment and supplies and perform physical cleaning duties when necessary.

What We’re Looking For

The right person for this position is someone who takes ownership, leads by example, and genuinely cares about the quality of work and customer experience. The Assistant Manager should be comfortable balancing office/management responsibilities with hands-on support for the cleaning team.

Compensation & Benefits

• Competitive pay based on experience
• Opportunities for advancement
• Training and development
• Performance-based opportunities
• Supportive team environment
• Employee discounts or company benefits, as applicable

How to Apply

If you are organized, dependable, hardworking, and ready to grow with a professional residential cleaning company, Cobra One would like to hear from you.

Apply today and become part of the Cobra One team!

Pay: $60,000.00 - $73,855.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Parental leave
• Retirement plan

Work Location: In person