Assistant Operations Manager

Job Ref: COL1275

Branch: Hyde Park

Location: Hyde Park

Salary/Benefits: £15.50 Per Hour

Contract type: Permanent

Hours: Full Time

Hours per week: 48

Posted date: 01/10/2026

Closing date: 01/11/2026

Colicci is a family-run hospitality brand, proudly serving London’s iconic green spaces. Our cafés are bustling community hubs, offering exceptional coffee, fresh food, and warm hospitality.

We’re looking for an Assistant Operations Manager to play a key role in daily operations, supporting management and the teams working across our stunning locations throughout the Central London Royal Parks.

Working alongside the General Operations Manager, our Assistant Operations Managers strive for success. With 30 million visitors annually to our parks, sales aren’t guaranteed. Your forward-thinking approach to capturing every sale and filtering this down to your team members could be the difference between an average trading day and a record-breaking one. This is a fantastic opportunity for a strong hospitality leader ready to take the next step in their career.

What You’ll Be Doing:

• First stop, main storeroom. Buggies fully loaded, operations team buzzing, the morning sun glistening off the Serpentine Lake, ice cream vans chiming that sweet sound of Pop Goes the Weasel... and then you arrive at your first unit without a vital ingredient. Your whole team is looking at you for the solution. What’s your next move?
• Thinking fast on your feet is essential. Our Assistant Operations Managers are the first line of defence, where being able to maintain an upbeat, productive team across all your sites is key. And don’t forget, you’ll need to hold the reins in the absence of the General Operations Manager.
• Managing a team of up to 50 during the height of the summer season, you’ll assist with staff scheduling and training, ordering supplies and stock control, back-office financial reporting, food safety and health safety inspections and reporting, and the maintenance of vehicles and machinery.
• Our operation runs 364 days a year, with weekends and public holidays among our busiest trading days, so a flexible approach to working patterns is essential.

What We’re Looking For:

• 2+ years’ management experience
• 2+ years’ multi-site experience
• Barista trained, ideally with experience using La Marzocco machines
• Experience with soft serve ice cream machines
• Food Safety and Health Safety qualifications at Level 2 or above

Why Join Colicci?

• Competitive salary - proud to be a Living Wage employer
• Free food hot beverages on shift - get to choose a menu item of your choice
• Paid breaks - for all team members
• Exciting career growth – be part of a thriving, growing business
• Team discounts – enjoy 40% off across all our sites
• A supportive team culture – where passion thrives

Please note that unfortunately this role does not qualify for visa sponsorship. Applicants must have an existing right to work in the UK that does not require sponsorship.