Assistant Operations Manager / Operations Manager (AOM / OM)

Join Amala's Dynamic Leadership Team!

Amala, a proud member of the Good Employer Charter, is an innovative and sustainable leader in environmental services. We are seeking an experienced and result-oriented Operations Manager to lead our front-line teams, optimize service delivery, and drive operational excellence.

Job Responsibilities

• Oversee and manage the Company's daily operations to ensure smooth and efficient business performance.
• Develop and implement operational strategies to enhance productivity and service quality.
• Monitor operational costs, budget control, and resource allocation.
• Lead and manage the operations team, including training, coaching, and performance evaluation.
• Coordinate with internal departments to ensure projects and operational objectives are completed in a timely manner.
• Analyze operational data, identify areas for improvement, and implement effective solutions.
• Handle customer complaints and emergency situations professionally to maintain service excellence.

Requirements

Education

• Diploma or above in Business Administration, Operations Management, Logistics Management, or a related discipline is preferred.

Experience

Assistant Operations Manager (AOM)

• 1 to 3 years of experience in operations management or team supervision.
• Previous experience in the service, retail, logistics, or related industries is an advantage.

Operations Manager (OM)

• Minimum 4 years of operations management experience.
• At least 2 years of managerial experience.
• Experience in cross-functional management and strategic planning is preferred.

Skills & Competencies

• Strong communication and coordination skills.
• Ability to work under pressure and effectively handle unexpected situations.
• Holders of a driving license preferred

Personal Attributes

• Proactive, active, self-motivated, and highly responsible.
• Detail-oriented with strong execution abilities.
• Excellent time management and organisational skills.
• Positive attitude with a strong team-oriented mindset.

We offer:

• Performance-Based Rewards: Regular reviews with attractive, performance-driven salary increases.
• Leadership & Skill Growth: Continuous training to sharpen your operational and management skills.
• Comprehensive Medical Care: Full medical coverage for your health and peace of mind.

Work Location: Hong Kong

Working Hours: Monday to Saturday 9:00am-6:00pm (subject to operational requirements when necessary)

We welcome applications from high-potential Assistant Operations Managers and experienced Operations Executives seeking to advance their careers in operations management.