Assistant Operations Manager / Operations Manager

Job Objectives / Job Summary

To oversee and manage daily waste management operations, ensuring that all activities are carried out safely, efficiently, and in accordance with company standards.

The role involves managing operational teams, work schedules, vehicles, equipment, maintenance, incidents, and overall service delivery. The incumbent will also monitor operational data, identify issues, and recommend improvements to enhance efficiency and productivity.

The role requires regular interaction with employees, management, clients, contractors, and other stakeholders. The candidate should be organised, responsive, approachable, adaptable, and able to manage multiple tasks in a fast-paced environment.

Responsibilities / Duties

• Oversee and manage daily waste management operations.
• Plan manpower deployment, work assignments, and schedules.
• Supervise and support operational teams.
• Monitor vehicles, equipment, cleanliness, serviceability, and maintenance schedules.
• Manage inventory, tools, and operational resources.
• Handle and follow up on operational incidents, breakdowns, and service issues.
• Review operational data and identify areas for improvement.
• Recommend and implement improvements to work processes and operational efficiency.
• Ensure compliance with company procedures and safety requirements.
• Communicate and coordinate with clients, contractors, and relevant stakeholders.
• Assist management with operational matters and projects.
• Perform any other ad-hoc duties as assigned.

Job Specifications / Requirements

Qualifications

• Minimum Diploma in any discipline.
• Relevant qualifications in Operations, Logistics, Engineering, Environmental Management, or related fields will be an advantage.

Experience

• Relevant experience in waste management, logistics, fleet, facilities, or other operational environments is preferred.
• Candidates with relevant industry and supervisory/management experience may be considered for Assistant Operations Manager / Operations Manager.

Skills & Knowledge

• Proficient in Microsoft Office and email.
• Good planning, coordination, communication, and problem-solving skills.
• Able to analyse data and identify operational issues.
• Willing and able to adopt new technology to improve efficiency.

Personal Qualities

• Responsible, professional, and positive.
• Adaptable and willing to learn.
• Organised and able to multitask.
• Approachable and able to work well with others.
• Able to work in a waste management environment and tolerate unpleasant sights and odours.